FAQ

Q.Where is my order?

The approximate delivery time for our orders is 15 to 30 days. In most cases it is delivered in the first 15 days but will depend on the transport service outside the company.

Q.How can I return my order?

Our orders are processed the same day to speed up delivery times. Once your order has been processed you will have to do so once you have received the goods in your address. We advise you to read our terms and conditions of purchase Terms and Conditions

Q.How to return a product from the order?

How to return it? Our orders are processed the same day to speed up delivery times. If you want to return one of the products you can do the return once has received the merchandise at your home. Please read our Terms and Conditions.

Q.How to cancel an order?

How to cancel an order? Our orders are processed the same day to speed up delivery times. If you wish to cancel your order immediately, please send an email to [email protected] with your request. We will proceed to the return of your purchase and you will receive it in your bank account of the same card where you made the purchase.